Terms and Conditions
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Last Updated On: 27-Jun-2025
Effective Date: 27-Jun-2025

Welcome to Connect House DC. These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your use of our website located at https://connecthousedc.com (the “Service”), operated by Connect House DC, located at 1834 Connecticut Ave NW, Washington, DC 20009, United States.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of the Terms, please do not use our Service.

 

1. Use of the Service

The Service is intended exclusively for individuals seeking to book apartments and office spaces. You must ensure that the information you provide is accurate, current, and complete.

 

2. Booking and Payments

All bookings made through our Service are processed via Stripe, a third-party payment provider. While we facilitate the booking process, Connect House DC does not directly handle or store your payment information.

By proceeding with a booking, you authorize Stripe to process the payment according to its own Terms and Privacy Policy.

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

 

3. Cancellation Policy

Guests may cancel their bookings up to 14 days prior to the scheduled check-in date for a full refund. Cancellations made after this period may not be eligible for a refund.

 

4. Rules of Conduct

Guests must comply with all posted rules and guidelines during their stay. This includes, but is not limited to:

  • No smoking in the premises

  • No unauthorized guests

  • No excessive noise

  • No damage to property

Failure to follow these rules may result in penalties, including removal from the property without refund.

 

5. Limitation of Liability

Use of the Service and any booked property is at your own risk. Connect House DC is not responsible for any loss, damage, or injury that may occur during your stay, whether to you or your property. You agree to hold us harmless from any claims arising from your use of the Service or the accommodations booked.

 

6. Intellectual Property

All content, branding, logos, and other materials displayed on the Service are the intellectual property of Connect House DC and may not be used without permission.

 

7. Links to Third-Party Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We do not endorse or assume responsibility for any third-party content, policies, or practices.

 

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of the District of Columbia, without regard to its conflict of law provisions.

 

9. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated On” date above. Your continued use of the Service after such changes constitutes your acceptance of the updated Terms.

 

10. Contact Us

For any questions or concerns about these Terms, please contact us at:

Connect House DC
1834 Connecticut Ave NW,
Washington, DC 20009
Email: reservations@connecthousedc.com